Effective June 1, 2018 - The US Customs and Border Protection (CBP), Port of Washington at Dulles, will be implementing CBP Security Zones for CBP regulated areas. Please reference the Public Information Notice WAS-11-03 & CBP Public Information Notice WAS-18-01. New Seal Application Process for CBP Regulated Areas as directed by CBP Public Information Notice WAS-11-02. CBP Seal applications no longer need to be submitted manually. Any questions may be addressed to the CBP Security Seals Enforcement Team at 703-661-2840/2815 (M-F), or by e-mail @ firstname.lastname@example.org. Please see the Customs Seals section of this web page below.
Badge Office Location and hours
Location: Arrivals level of Main Terminal across from baggage claim #7.
P.O. Box 17045
Washington Dulles International Airport, MA-216
Washington, DC 20041-0045
Street Mailing Address for Overnight packages:
MWAA – Badge Office
Main Terminal – Lower Level Across From Baggage Claim # 7
1 Saarinen Circle
Dulles, VA 20166
Weekdays from 7 am – 2:30 pm, and Wednesdays from 9 am – 5 pm
Closed the 2nd Thursday of each month
IET Training Room:
Located adjacent to the Renewal Badge Office and open to all individuals during Badge Office hours.
- Open daily from 6am to 10pm for all active badge holders
The Airports Authority normally follows the OPM guidelines for the Federal holidays closings and any other delayed openings and early closings.
Calendar Year 2018 Holiday and Administrative Closure Schedule
The Pass & ID Office will be closed on the following days:
- November 8 - Administrative Closure
- November 12 - Observance of Veterans Day
- November 22 - Thanksgiving
- November 23 - Administrative Closure
- December 13 - Administrative Closure
- December 25 - Christmas Day
- January 1, 2019 - New Year's Day
The office reopens at 7am the following business day.
Badge Application Process
Applicants can make a reservation online or walk-in for service using our reservation management system.
If you are a new applicant:
- Report to the New Badge Office first with all the completed required documentation.
- You will then be sent to be fingerprinted for the Criminal History Records Check (CHRC) and STA submission.
- You will be notified by your Certifying Official when your application has been approved.
- Once notified, proceed to the IET training room to complete security training and driver training if applicable.
- Once you have completed training, proceed to the New Badge Office to receive your bage.
If you are renewing your badge:
- Proceed to the IET training room to complete annual security training and complete additional training if you have one of the following:
- Non-movement driver endorsement as indicated by a "D" on your badge.
- Movement driver endorsement as indicated by a "DM" on your badge.
- Are a designated Certifying Official for your company.
- Once you have completed training, proceed to the Renewal Badge Office with all the completed required documentation to receive your badge. Badges may be renewed up to 30 calendar days prior to badge expiration.
Required forms for all applicants - Click links below to download, complete and print both forms. If you need help completing the application, please refer to the instructions.
1. Pass & ID Application Form Click to download
2. Fingerprint Application (36 Questions) Click to download
For those individuals seeking a customs seal on a new or renewed ID Badge, please bring a
Copy of the Letter to CBP requesting Customs Seal. (See the Customs Seal Section below for more information)
Annually, each application must be marked as a Renewal and the Individual must present two (2) forms of Identification. One must be picture ID.
- You may find the acceptable forms of ID on USCIS Form I-9.
- Please note that we cannot accept laminated Social Security Cards. Click here to review the SSA Statement on laminating cards.
The fee for fingerprint collection is $29.00. If receiving a security threat assessment (STA) an additional $11 fee will be charged (Total fee $29 + $11= $40) (check, cash, money order, or credit card accepted)
Effective September 1, 2017 - A new employee incentive program will be implemented at Washington Dulles International Airport. This program rewards employees for their safety and security awareness and actions. Please see Orders and Instructions (O&I) MWAA 10-3-1 Incentive Programs for Airport Employees and the Nomination Form for more information. Questions may be directed to the Airport Security Coordinator at 703-572-2730.
IF YOU HAVE LOST YOUR BADGE, IT HAS BEEN STOLEN, OR IS OTHERWISE UNACCOUNTED FOR, YOU MUST REPORT IT IMMEDIATELY TO THE PASS AND ID OFFICE AT 703-572-2780 OR AIRPORT OPERATIONS AT 703-572-2730. TO BE REISSUED A BADGE YOU MUST COMPLETE AND SUBMIT THE UNACCOUNTED BADGE FORM. ALL BADGES WHICH ARE FOUND MUST BE TURNED IN TO THE PASS AND ID OFFICE, AIRPORT OPERATIONS, OR AIRPORT POLICE.
Certification Official Information
Airport security is a serious matter and one which requires trustworthy dedicated individuals to oversee the various processes. One of the individuals that the Transportation Security Administration (TSA) requires is an Authorized Signer… known at Dulles International as the Designated Certification Official or Certification Official. As a Certification Official, a great responsibility is placed upon the individual to help the Airport Authority ensure the integrity and accountability of the badging and access control systems for the respective company.
An individual must be designated by their company to be a Certification Official through a request submitted on the Designated Certification Official Letter (available from the Badge Office). Once the request is approved and the Certification Official has cleared the process, the Designated Certification Official Letter will be kept on file in the Badge Office and must be updated by the company within 7 business days if there are any changes.
The Designated Certification Official must complete the following prior to any other employee starting the badge application process:
Apply for and receive an airport issued ID badge.
Complete the Security Training and the Certification Official Training video. This training must be completed annually as part of the badge renewal training for the Designated Certification Official.
Will receive information from the Badge Office pertaining to your duties and responsiblities as a Certification Official.
Additionally, you must maintain a valid ID badge and complete the applicable annual training in order to retain your status as a Certification Official.
It is the responsibility of a Certification Official to have a complete understanding of the duties and responsibilities, to understand the basic concepts and requirements of airport security, and to be proactively involved in the role as a Certification Official. Failure of the Certification Official to comply with any of the requirements may cause delays in processing a company’s employees or personnel through the Badge Office.
To help the Certification Official in understanding the duties and responsibilities, the Badge Office has developed the Certification Official Packet for guidance and reference.
When returning ID badges to the Badge Office, please complete the Returned Badge Receipt Form and bring it along with the badges to the Renewal Badge Office. The form will be signed off by the Renewal Badge Office and you will be provided a copy of the signed receipt.
If your employee has a lost, stolen, or otherwise unaccounted badge and they need to have a new one issued; please ensure that they bring the UNACCOUNTED BADGE FORM with them to the Renewal Badge Office.
Hello, and Welcome to Washington Dulles International Airport! The security of the airport and its customers is a serious matter that places great responsibility and accountability on entities and individuals who provide services at the facility. We understand that establishing your company operations at the airport can be a seamingly daunting and stressful task. Our desire is to guide and help you through each step of establishing your company at the airport.
To get started, it is important to understand that obtaining access to the security controlled areas of Washington Dulles may include additional permitting requirements such as engineering, administrative, or US Customs and Border Protection approval depending on the area's you need to access or the type of business you will be conducting. Here are some points of contact to help you determine any other requirements applicable to your company:
- Construction Work Permits - 703-572-2800
- Commercial Aviation Services Permits - 703-572-2900
- US Customs Bonds - click here for information or call CBP at 703-661-2840
- Keys or Work Order Requests - 703-572-2813
- Airfield Driving and Inspections - 703-572-2740
- Airport Operations - 703-572-2730
If at anytime you need additional information or extra help please don't hesitate to call us at 703-572-2780. Our staff will be more than happy to assist and provide you with guidance.
When you are setting up your company at Dulles International, please use the 4 step process below as your road map for getting you company badged and on to doing what your company is here to do!
Step 1 – Determine your Business Type
Different business types require different types of documentation. Please identify your business relationship from the following list to determine what documents are required. We have provided corresponding checklists to show which documentation is required based on the business type selected.
- For organizations working for or leasing directly from the Metropolitan Washington Airports Authority (including airlines, contractors or sub-contractors, and/or tenants), please use Checklist A.
- For organizations working for or sub-leasing from existing businesses or organizations established at Dulles International (such as vendors, sub-tenants, concessionaires, their contractors or sub-contractors, or companieswho provide services requiring a Commercial Aviation Services Permit), please use Checklist B.
- Governmental Agencies including federal, state, or local governments, please use Checklist C.
Step 2 – Register with the Pass & ID Office
You must then register your entity with the Pass a& ID Office by submitting an email to IADPass&IDOffice@mwaa.com. The email should include scanned copies of all the necessary documents found in the appropriate Checklist. You will receive an email confirmation within 48 hours of receipt of your registration. After reviewing the documentation, a Pass & ID Office representative will contact you to complete the registration process and will advise if there are any discrepancies to be corrected, or if any additional documentation is needed. To complete the registration process, all original hard-copy documentation must be submitted to the New Badge Office upon the processing of the first Designated Certification Official for your company. Missing or incomplete checklist documentation will delay badge issuance until all discrepancies are corrected.
Step 3 – Apply for Airport ID Badge
Once you receive written confirmation from the Pass & ID Office to begin the badging process, the Designated Certification Official(s) for your company should proceed to the New Badge Office to begin their individual badge processing. It is important to note that the at least one (1) Certification Offiicial with your entity must have completed the training and badging process prior to signing any other badge applications. The location and hours of the Pass and ID office can be found at the top of this page.
Please ensure that the Designated Certification Official(s) are bringing the appropriate documents to complete the registration process:
- All original hard copies of the checklist documents. (Only required from the first Designated Certification Official being processed)
- Completed and Signed Airport ID Badge Application
- Completed and Signed Fingerprint Application
- Escort letter, if applicable
- Customs Seal Application, if applicable
- Two forms ID, see page 1 of Airport ID Badge Application for acceptable ID’s
A criminal records check and a security threat assessment will be started during the appointment; there is a $40.00 dollar administrative fee due at the time of service for each individual being processed for an ID Badge. You may pay by cash or credit card at the Agent Cashier’s window, located across the hall from the New Badge Office. The application processing typically takes between 20 and 30 minutes, depending on customer volume. Please plan your time accordingly.
When the application process is complete, the New Badge Office staff will provide you with additional information and the approximate timeline for background check completion.
Step 4 – Training and Badge Issuance
Once the criminal records check and security threat assessmenthave been processed and approved, the Certification Officials for your entity will receive a confirmation email. Individuals who have been approved to receive a badge may return to the airport to begin their training in the Interactive Environment Training (IET) room located at the Pass & ID Office. Upon completion, and then to the New Badge Office for badge issuance.
The IET training room is adjacent to the New Badge Office and is accessible during normal business hours. In the confirming email, you will be provided teh applicant's badge number. Please have the applicant use that number to access the IET training system.
The training courses that need to be completed are as follows:
- Certification Official Training
- Security Training or SIDA Training
- Non-movement Training, if driving on Airfield is required
Once the Certification Official’s badge is issued, that person will be authorized to begin signing Airport ID Badge Applications for your employees and engage in the duties of a Certification Official.
Terminal Agent's Office
Located on baggage claim level across from the New Badge Office
Monday, Tuesday, Thursday* and Friday - 7:00am-1:00pm and 1:30pm-2:30pm
Wednesday - 9:00am-1:00pm and 1:30pm-5:00pm
*Closed: the 2nd Thursday of each month
Customs Seals - if applicable
Effective June 1, 2018 - The US Customs and Border Protection (CBP), Port of Washington at Dulles, will be implementing CBP Security Zones for CBP regulated areas. Please reference the Public Information Notice WAS-11-03.
ZONE 1: Encompasses the Federal Inspection area (FIS), including the aircraft, sterile corridors, jet way, elevators, stairways leading into the FIS, and in-transit facilities, as well as all areas designated by the Port Director or designee for the processing of passengers and baggage of arriving international aircraft.
ZONE 2: Encompasses those areas outside the FIS including the envelope of an aircraft (with NO passengers or crew on board) arriving or departing international (outside the U.S.), the ramp, tarmac, and baggage/cargo staging areas where activities related to international arrivals and departures occur.
The "envelope of an aircraft" (with NO passengers or crew on board) refers to the area around the aircraft and everything that encompasses or comes in contact with the aircraft - such as ground personnel, equipment, baggage carts and baggage, fuel trucks, loading equipment, etc.
All individuals must apply annually for a Customs Seal to be authorized to work or be present in the new Security Zones. Individuals who currently have a Customs Seal must complete the new Seal Application Process upon renewal of their airport issued ID badge.
The new Seal Application Process for CBP Regulated Areas is outlined below in accordance with the directive by CBP Public Information Notice WAS-11-02.
All certified signers must send the completed customs seal application packet via email to email@example.com.
The email with completed customs seal application packet must contain the following:
The fillable-pdf containing CBP Form 3078 (Application for Identification Card) as well as an electronically signable version of the CBP Form 3078 Appendix A. This fillable-pdf is also available below.
Scanned copies of two valid forms of ID, and (See Below for Acceptable List of IDs)
The letter to the Area Port Director Daniel Mattina regarding the applicants intended position and company performed background check. This letter must state the requested Zone (Zone 1 or Zone 2) and describe the duties that the applicant will perform while in the Customs Security Area.
Upon receipt of all three items listed above in one email, firstname.lastname@example.org will review the application packet and notify the original email sender that the applicant should come to the Seals office at IAD main terminal located on baggage claim level beyond bag claim #15.
- All seals applicants must then come to the Seals office in order to verify the applicants ID and, if necessary, obtain the CBP stamp so that the applicant may be fingerprinted at the MWAA Pass & ID Office.
A copy of the letter to the Area Port Director must be submitted to the Pass and ID Office with all new and renewal Airport ID Badge Applications for those individuals desiring to acquire or renew Customs Seal.
All documents must be unexpired and your legal name must match exactly on both documents. A bridge document is required for name changes. Applicants must supply one document from each category.
Category One - Proof of Citizenship
- U.S. Passport
- U.S. Passport Card
- U.S. Certificate of Naturalization
- Permanent Resident Card
- Foreign Passport with I-551 Stamp or MRIV
- Employment Authorization Card
- I-94 - Document must indicate the bearer’s immigration status, the date status was granted, and when the status expires. The Form I-94 must have a handwritten date and status, and the Form I-94A has a computer-generated date and status.
- Passports of the Federated States of Micronesia and the Republic of the Marshall Islands- Citizens of these countries may present FSM or RMI passports accompanied by a Form I-94 or Form I-94A.
- Certification of Birth Abroad - Issued by the U.S. Department of State (Form FS-545 and DS-1350)
- Birth Certificate - Must be a certified copy of a birth certificate issued by a state, county, or municipal authority, and must have an official seal. Hospital certificates and Birth certificate cards are NOT accepted.
Category Two – Photo Identification
- Driver’s License (Required for driving badge) – Government State issued and is acceptable only if valid, unexpired and contains a photograph and other identifying information such as name, date of birth, gender, height, eye color, and address.
- State Identification- Issued by any state of the United States, and is acceptable if it contains a photograph and other identifying information such as name, date of birth, gender, height, eye color, and address.
Caution: Please be aware that the application packet to be submitted to the CBP will contain the applicants Personally Identifiable Information (PII) which should be treated with extreme care. The Metropolitan Washington Airports Authority does not endorse transmission of PII which has not been adequately encrypted. CBP has indicated that the fillable-pdf containing CBP Form 3078 becomes an encrypted file when the “submit application” button is pressed. However, the scanned copies of the IDs and scan of the letter to the port director do NOT automatically encrypt. It will be the responsibility of the person sending the files to appropriately protect the information being sent to CBP. CBP has indicated that they will continue to accept paper copies of the application but they caution that processing times may be delayed in this situation.
Any questions may be addressed to the CBP Security Seals Enforcement Team at 703-661-2840/2815 (M-F), or by e-mail @ email@example.com.
AOA Vehicle Inspection Information
AOA Vehicle Inspections are conducted at the East Vehicle Maintenance Facility accessible from Propeller Court - Gate 127. The inspection station is closed during holidays and snow events. Please review all policy and procedure documents below, if you have any questions about vehicle inspections or vehicle related safety please call 703-572-2740.
Policy and Procedure Documents:
In accordance with 49 CFR Part 1542.207 (b):
Authorized requestors shall submit key requests via e-mail to the IAD Work Order Desk at firstname.lastname@example.org
The key number, employee’s name and badge number shall be provided along with the name of the authorized requestor, their company/organization and a contact telephone number.
Allow 72 business hours for the keys to be cut and delivered to the Renewal Badge Office for pick up.
Additional information may be obtained by contacting the Work Order Desk on 703-572-2813.
Badge Office Contact Numbers: